Shipping Policy

Please review our shipping policy carefully before completing your purchase. If you have any questions regarding your order, shipping methods, or delivery times, please do not hesitate to contact us.


 shipping information
 Full payment is required before any part of your order is shipped or delivered.

Estimated delivery times are provided below. Please note that shipping times may vary due to factors such as local holidays or operational delays by manufacturers and couriers.


 Shipping method and shipping time
Please be aware that delivery times are estimates and may vary due to factors such as order processing time, weather conditions, and the distance from our distribution center.

  • Orders confirmed Monday-Friday will be processed and shipped within 24 business hours.

  • Orders confirmed on Saturday, Sunday, or a federal holiday will begin processing the next business day and are typically shipped within 48 business hours.


Standard delivery times for most regions are as follows:

  • North America (US): 3-8 business days

  • Oceania (Australia): 3-10 business days

  • Europe: 6-12 business days

  • North America (Canada, Mexico): 3-12 business days

  • South America: 6-15 business days

  • Asia: 6-12 business days

  • Africa: 6-12 business days

Shipping Fees:

  • Orders of $0.00-$19.99: $4.99 shipping fee

  • Free shipping on orders over $20.


Duties and Taxes

International shipments may be subject to import duties, taxes, and other charges, which are assessed once the shipment arrives in the recipient's country.

  • These charges are not included in the item price or shipping fees and are the responsibility of the customer.

  • You will be assessed duties and taxes by your country's customs office upon delivery.

  • We have no control over these charges, nor can we predict their amount as customs policies vary between countries. For specific information, please contact your local customs office.

Customs delays may occur in some countries, which could extend the delivery time.

Certain countries may require the importer to provide an identification number (e.g., RFC, CPF, or tax ID). Examples of such countries include Brazil, Chile, Mexico, India, South Korea, and Turkey.


 Customs** in some countries requires the importer of record to provide a certain form of identification before releasing the goods. You may need to provide an identification number, such as a unique identification number, RFC, CPF, or tax ID.
 **Countries that may require an identification number include Brazil, Chile, Mexico, Ecuador, India, Israel, Peru, South Africa, South Korea, Taiwan and Turkey.


track your order

Once your order has been packaged and shipped, you will receive an email with tracking information. Please note the following:

  • It is your responsibility to track your package using the provided tracking number. You may need to schedule a re-shipment or pickup if the first shipping attempt is missed. This includes international shipments.

  • If the package is returned to our facility due to incorrect address, unpaid duties/taxes, or unclaimed packages, we will refund the cost of the product, but the shipping fees will be deducted.

Please ensure that all shipping information is correct when placing your order, as we are unable to make changes once an order is submitted.


urgent shipping
If you wish to request expedited shipping, please create a support ticket with your order number and the urgency of the shipping request. All expedited shipping fees must be paid prior to shipment.


Cancellation Policy
Cancellation requests must be submitted within 24 hours of placing your order. Cancellations will only be processed if the order has not yet been shipped or sent to our fulfillment center.

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