Payment Policy

Welcome to our store! We’re excited to have you shop with us. Please carefully review the following information to ensure a smooth checkout process and peace of mind while placing your order.

Payment Methods

We offer a variety of secure payment methods for your convenience:

  • Credit Card: We accept Visa, MasterCard, and American Express credit cards. The minimum payment amount is typically 2% of the total order amount.

  • PayPal: You can choose PayPal for secure payments. The minimum payment amount via PayPal is typically 0.5% of the total order amount.

  • Bank Transfer: If you prefer to pay via bank transfer, the minimum payment amount is typically 1% of the total order amount.

  • Digital Wallets: We accept Google Pay, Apple Pay, Paypal and Shop Pay. 


Payment Deadline

  • Please ensure that payment is completed within 3-5 business days after placing your order.

  • You can make full or partial payments (via PayPal only).

  • Failure to complete payment within this period may result in the cancellation of your order.



Refund Policy

  • We offer a 30-day return policy, which allows you to request a return within 30 days of receiving your item.

  • If you wish to request a return, please contact us at support@dexnorcase.com for further assistance.

  • Refunds will be processed after the returned item is inspected.



Shipping Information

  • For international orders, we will cover the standard shipping costs.

  • Additional shipping fees may apply for certain items or destinations.

  • Please ensure that all shipping information is correct at checkout to avoid any delays in processing.



After-Sales Service

We are committed to providing excellent customer service. If you encounter any issues with your order, please do not hesitate to contact us, and we will work to resolve the issue promptly.

Additionally, we offer a replacement policy on certain products if there are manufacturer recalls due to safety issues.


Final Notes

  • Please double-check your order details and payment information before finalizing your purchase.

  • If you have any questions or need assistance, we are here to help!

Thank you for shopping with us! We look forward to serving you again soon.